Web-Based Customer Relationship Portal
Using our customer web portal, you can securely access Quality Uptime’s online interface to view data flow and performance metrics for mission-critical infrastructure at each of your facilities. This data gives you an overview of the health of your facility, and can help you to make crucial decisions regarding critical asset maintenance and budget planning for capital investments.
- Web-based Customer Relationship Management (CRM) & Computerized Maintenance Management System (CMMS) database
- Meaningful data analysis to aid in intelligent decisions: Asset database, online field service reports, critical asset service history, and help tickets
- Understanding of site-specific equipment maintenance requirements
- Field service engineers arrive prepared with relevant equipment history
- Comprehensive Asset Management
Single-Source Managed Maintenance
With our Managed Maintenance Program, service for your critical power and cooling asset is just a click or a phone call away. Regardless of your assets’ brand and model or the number of mission-critical facilities you manage, Quality Uptime delivers a single-source UPS maintenance program to manage your entire critical power infrastructure.
- One source, multiple disciplines on one system
- Dedicated proactive program
- Track SLA compliance
- Predictive Analysis
UPS & Battery Manufacturers Services

Quality Uptime provides service for all OEM makes and models, including:

UPS: Eaton, Emerson, APC, MGE, Toshiba, Mistubishi, Vertiv, Tripplite, Staco, Extreme Power

Capacitors: Full trays and individual capacitors

Batteries: Deka, Enersys, C&D, GNB, Northstar

Battery Monitoring: Power Shield, Btech, Canara, Cell Watch, L-Bear, Generex, Narada, Interstate, G&B, Samsung Lithium-ion. Saft. CSB.

UPS Maintenance

Ongoing UPS maintenance ensures the health of your UPS & battery systems, and gives you peace of mind with guaranteed uptime.

Ensuring your UPS systems are properly maintained is essential for uninterrupted power supply and the longevity of your equipment. Our UPS maintenance services are designed to keep your systems running smoothly, preventing costly downtime and potential data loss. With our team of experienced technicians, you can trust us to provide comprehensive maintenance solutions tailored to your needs.

Why Choose Us for Your UPS Maintenance

At Quality Uptime, we understand the critical role UPS systems play in safeguarding your business operations. Unlike popular OEM’s, we offer customized service agreements to our clients based on their exact needs. Our team of certified technicians have over 22+ years experience working with a variety of OEM’s such as Eaton, Emerson, APC, MGE, Toshiba, Mistubishi, Vertiv, Tripplite, Staco, and Extreme Power.

Whether your facility is a traditional data center, an edge data center, or a server room or data closet in a branch location, we will work with you to determine the best UPS maintenance plan for your needs.

Our Services

Preventive UPS Maintenance: Regular inspections and testing to identify and address potential issues before they escalate. We recommend either annual or semi annual UPS maintenance plans.

Emergency UPS Repairs: Quick response times to resolve any unexpected UPS failures.

Battery Replacement: We are OEM agnostic and have the capability to in replace UPS batteries across brands to maintain system performance and reliability.

Upgrades and Enhancements: We provide recommendations for equipment upgrades to improve efficiency and capacity based on your evolving needs.

Preventative Maintenance

Quality Uptime’s highly-skilled technicians perform regular onsite inspections and preventative maintenance for all major UPS makes and models, as well as lead acid (VRLA and Wet Cell), lithium-ion (LFP, NMC, or hybrid chemistries), and nickel zinc batteries. In the course of their inspections, our technicians do the following:

Inspect the environment in which the UPS and batteries operate, in terms of general room conditions, ambient temperatures, cleanliness, security, etc.
Visually inspect all components of the UPS system (capacitors, fans, air filters), and check the unit for any problems (excessive heat, vibrations).
Run diagnostics tests on the UPS using a variety of tools, to ensure that the unit and its components are operating properly.
Perform voltage checks and infrared scanning on each individual battery to ensure that they are working properly, and that load balancing is correct
Fix loose connections, remove oxidation/corrosion, and replace defective or dying batteries
Provide you with a written Field Service report that charts system load demands for the past year, and makes recommendations for future power demands and for extending the life of your UPS unit and batteries

Even if you have a Battery Monitoring System (BMS) at your facility, to monitor and keep track of battery conditions, we recommend that you schedule an annual UPS and battery maintenance inspection. If you don’t have a BMS at your facility, we recommend quarterly inspection of batteries.